Weblog on the Internet and public policy, journalism, virtual community, and more from David Brake, a Canadian academic, consultant and journalist
23 November 2009

Since I go 2-3 times weekly London to Leicester these days I have to book lots of tickets in advance but all registering with the East Midlands trains site lets me do is auto-fill “london” and “leicester” in the search box and fills in address and credit card details at the end. It doesn’t remember favourite train times or seat locations. Nor does it send booked train time information back in email in a form that can be easily imported into Outlook or iCal. It takes 13 clicks to add each single journey to my basket! Alas Trainline and Raileasy both cost £1 more per ticket and £1 per transaction to book (more if using credit cards). Megatrain‘s tickets are cheaper but trains arriving at 11:00 and leaving at 15:00 wouldn’t give me much time to work.

Any other ideas?

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