Daily updates on the Internet and its social and public policy implications, useful websites, political/cultural musings and more from a UK-based academic (PhD researcher at Media@LSE), Internet consultant and journalist

Archive for the 'problems with technology' Category | back to home

12 May, 2008

The default notes app for the iPhone, Notes, does not get backed up and doesn’t allow you to enter notes on your desktop and sync them across. There are a couple of free apps that sort this out (RemoteNote or iphonenotes) but require you to “jailbreak” your device (which I have not done just in case this voids the warranty or breaks the device). I was using Noter until recently but found it a little clumsy and then discovered the developer was going to start charging a monthly fee to use their apps. No thanks! Fortunately, the User Interface Design blog features an extended discussion of this issue and points out two work-arounds - neither is ideal but creating dummy contacts containing my todos in the notes field will do until Apple sorts the problem out properly…

8 February, 2008

I bought a freeview box (UK digital TV across the airwaves) a few years ago to act as a backup to my cable TV. Within a year it had broken. Since then I moved house and thought I would try again. I bought a pretty cheap set top box (the Philips DTR 220) and an even cheaper antenna but I didn’t anticipate any problems. We’re close to the centre of London and on top of a hill, 87m above sea level. By sheer coincidence we are also just over 2Km away from Alexandra Palace where the first British TV signals were broadcast from (the antenna is there still but it doesn’t broadcast TV any more I don’t think). However, when I plugged everything in I could barely get any channels at all (and that by wandering around the room clutching the antenna).

I’m kind of stuck with Sky in any case as I get my broadband cheap from them as well, but it would have been nice to have had an alternative. I might be able to get Freeview properly with a roof antenna but I don’t much feel like spending significant sums on something that is just meant as a way of watching one channel while recording another without investing in Sky+ (another £100-£150).

Will things get any better once we go digital TV-only in 2012? Guess I’ll have to wait and find out…

7 January, 2008

I recently got five free tracks from iTunes (Londoners with Oystercards see here) and thought I would buy Benjamin Britten’s Young Person’s Guide to the Orchestra. Unfortunately, on some CDs it is divided into lots of tracks < 1 minute long, each costing £.79, while on other discs it is on a single track… but because of its length you can only download it if you buy the whole album (£7.99). Bah!

30 December, 2007

Please always provide a “child lock” mode. My less than two year old son is already turning on the drier and washing machine or at least changing the settings so that if you aren’t careful when you do turn them on they don’t do what you wanted them to. It won’t be long before he’s opening the fridge… It would cost little or nothing to add some kind of “child lock” option - I don’t know why they aren’t more common.

27 November, 2007

It was only 18 months ago that my iBook’s hard disk died last and here we go again! Fortunately, my extended AppleCare is valid until January. However it will apparently take (at least) ten working days to fix (and since it died without warning my backup was older than it should have been). I spoke to one Apple dealer about replacing the internal 80Gb drive with something larger when they repair it and he quoted me £200 (!) for a 120Gb drive (about six times the market price I believe). The dealer said 120Gb is the practical limit because of heat problems with a larger one. Does that seem likely?

I thought I might try working on my machine or another one from my backup but just discovered that PowerPC-based Macs don’t boot from USB. Bah! Well, I don’t have access to a spare Mac anyway…

4 July, 2007

Microsoft’s UK head Gordon Frazer says, “unless more work is done to ensure legacy file formats can be read and edited in the future, we face a digital dark hole.”

Is this guy from the same Microsoft that changes its own file formats every few years?

21 February, 2007

OK I admit my teaching may not have been at my best today. I’ve been suffering from the flu since Friday and am still hardly at my best. There was a moment in the tube on the way to my workshop that I thought I might throw up, but it passed. I may also have been a little distracted by guilt – you see in order to come today I had to leave my (exhausted) wife at home with our (still sick) baby child.

But there wouldn’t have been time to find someone to replace me and I know you are paying more than £10,000/$20,000 to learn at the LSE (plus a great deal more for living expenses in London) so I felt I had to do my best to attend – I can’t remember a lecture or seminar ever being cancelled because of ill-health when I was being taught (though I may have forgotten a time or two).

To be honest though this was an advanced workshop session on Internet methods - a subject I enjoy talking and thinking about, and I was being a little selfish – I actually really like teaching, and a workshop full of graduate students who are (on the basis of marks and financial commitment at least) some of the ‘best and the brightest’. So I was really looking forward to my workshop…

Until I noticed early on that your attention was elsewhere. To be more precise you were using the Internet access I (foolishly) arranged in case it would be needed for teaching in order to surf some kind of funny images site. Which was bad enough. But then you started to smirk and show them off to the woman beside you. Then would have been the time to call you out on it I suppose, but I didn’t really expect you to carry on in the same way for the entire one-hour session. But that doesn’t mean what you did was fine. Here are a couple of tips.

1) You don’t get marked for attendance at the LSE – you get marked for results. If you know in advance you don’t have any interest in the subject don’t turn up – I assure you you won’t be missed.
2) If you do want to surf recreationally, sitting under the speaker’s nose is the wrong place to do it.
3) Distracting another potential learner – even one you hope to impress – puts you pretty close to the bottom tier of my personal student hell.

If you do come across this weblog posting in your idle surfing consider this a warning – if you start anything like that again in next week’s workshop, I will waste a precious minute or two of teaching time giving you a piece of my mind. It may not cure my flu but it would certainly make me feel better about teaching for a little while…

14 September, 2006

According to a new article by The Economist (subscription required to read), “bets in Britain have grown rapidly, from £7 billion in 2000 to £32 billion in 2004 and an estimated £50 billion or more this year.” Internet betting accounts for 15% of this, and half of the bets are placed by foreigners (leaving half to be placed by our own citizens). Regular readers of my blog will know that I am horrified by what amounts to a de facto voluntary tax on the poor and if you are in the UK I encourage you to sign a petition against super-casinos here.

11 May, 2006

David Tebbutt, an old friend, posts hopefully that ’social software’ (wikis, blogs etc) could reduce the amount of ‘occupational spam’* we get. Alas, groupware apps like Lotus Notes and intranet messageboards were also supposed to free us from corporate email spam and in theory they could. But simply introducing the software is only the beginning. The main problems are organizational and psychological. 1) it is much harder to change people’s habits than it is to add a bit of software 2) for better or worse people feel an email to someone will at least get glanced at while other means of electronic communication (internal wikis etc) because they are not “pushed” may never get looked at and 3) having lots of communication options can lead to confusion. People think “does this belong on the project’s wiki? On the intranet? On my blog? Oh sod it I will email it to the people who need to know.”
Organizations can cut down on email spam but they need to start with a change to the organizational culture and lead from the top (with bosses participating in the online spaces they want their employees to use) rather than installing software and hoping for the best. If I had had more space in my book - Dealing with Email - that is what I would have stressed. I am sure that David knows this as well of course but I am afraid that reading this article business leaders will just see ’social software’ as a quick fix. Unfortunately, as I said, we have been down that road before…

* Emails cc:ed to lots of people who don’t need to see them, personal email like items for sale circulated around an organization, announcements of fire drills etc.

11 December, 2005

It seems that while processor speeds are accellerating so are electrical power requirements - at least for servers. This is starting to worry one Google engineer. I had no idea that, for low-end servers, “If we assume a base energy cost of nine cents per kilowatt hour and a four-year server lifecycle, the energy costs of that system today would already be more than 40 percent of the hardware costs.” I had the impression thanks to EnergyStar and similar programmes that overall power consumption was going down on PCs. I guess/hope Google’s servers (which are on all the time, presumably working at full speed and not built to minimise power consumption like laptops) are unusually power-hungry.

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