Weblog on the Internet and public policy, journalism, virtual community, and more from David Brake, a Canadian academic, consultant and journalist

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19 January 2004

Corbis was one of the few sites that offered E-Cards (photographs) on a wide variety of subjects that you might actually not mind sending to people. Now it seems the only Corbis sites will be aimed at “business presenters”:http://bizpresenter.corbis.com/default.asp and “professional users”:http://pro.corbis.com/ (eg magazines). Oh well – back to “Hallmark”:http://www.hallmark.com/hmk/Website/pass_ecards.jsp?CONTENT_KEY=&CONTENT_TYPE=None&fromPage=%2fWebsite%2fISE%2ftp_section.jsp&nav=CARDS&lid=BPF1 which is just about bearable I guess – or for those with patience and a broadband connection the “Historic Tale Construction Kit”:http://www.adgame-wonderland.de/type/bayeux.php

Can anyone recommend free birthday and holiday-related ecard services that are actually tasteful?

14 January 2004

One of the more draconian ways to prevent spam is only to allow into your mailbox email that either comes from a “whitelist” of people you know or submits to a human-designed test. I recently emailed a blog notable and got back an automated message from Mailblocks that asked me to fill in a web form before my email was forwarded to him. First of all, if I was on dialup I would have to connect to the Internet just in order to ssend him his message but more annoying still the request for confirmation email took more than 20 hours to arrive! Imagine if I had actually needed to reach him urgently about something.

Nonetheless this kind of technology may be the only reasonably sure-fire way to protect your email from a mountain of incoming spam once the spammers get ahold of it. That’s why I have always taken care that my own email address isn’t out on the Internet in a machine readable form anywhere. And you can try it out for yourself for free (with a 5Mb mailbox) and see how you like it.

2 January 2004

A U of Berkeley study – How Much Information?– has attempted once again to estimate how much data of all kinds is generated across the world annually. It was done in 1999 and again in 2002 so we can see how things have changed. A couple of interesting facts culled from the executive summary:

  • The United States produces about 40% of the world’s new stored information, including 33% of the world’s new printed information, 30% of the world’s new film titles, 40% of the world’s information stored on optical media, and about 50% of the information stored on magnetic media.
  • Email generates 400,000 Terabytes of “information” each year – it would be interesting to calculate how much of this is signatures and quoted text…
  • The searchable Web by contrast is only 170 Terabytes and if you count Internet-accessible databases you get a further 66-91,000 Terabytes (very rough estimate)
  • North America generates lots more paper than Europe – “each of the inhabitants of North America consumes 11,916 sheets of paper (24 reams), and inhabitants of the European Union consume 7,280 sheets of paper (15 reams). At least half of this paper is used in printers and copiers to produce office documents”. So much for the paperless office!
4 December 2003

Like any self-respecting academic, my hard disk is now full of journal articles and other files in PDF form (as well as Word files etc). Microsoft provides a rather rudimentary ‘search for text in your files’ option in Windows 2000 – what I use – under ‘search’ on the start menu but it doesn’t index Acrobat files as standard and I have been unable to get the (well-hidden) downloadable Adobe patch to work.

As it happens I was putting together a course on “Internet Search Techniques”:http://www.nmk.co.uk/search/view.cfm?ItemID=4926 (now finished but I’ll do it again for any organization that wants it) so I had an excuse to do some investigation. Thanks to Jeremy Wagstaff’s excellent technology weblog, “Loose Wire”:http://loosewire.blogspot.com/ (and “this posting”:http://loosewire.blogspot.com/archives/2003_07_10_loosewire_archive.html in particular) I tried out:

  • “DTSearch”:http://www.dtsearch.com/ (sophisticated, complex, expensive – aimed at corporate networks)
  • “Enfish”:http://www.enfish.com/ (seemed to suck up my computer’s resources and slow it down – not as powerful and still quite clunky $50+)
  • “X1”:http://www.x1.com/ – fast and easy to use (though it doesn’t yet support phrase search). They were going to offer a free version, which put it at the top of my list but now it costs $50. You can download a free trial if you want to try it for yourself. Its ability to highlight where in a gven file your search terms appear is very handy. It indexes email (several types including Eudora) and email attachments as well as documents. [obdisclaimer: they kindly gave me a full unlimited license to try it out]
  • “SearchWithin”:http://www.searchwithin.com/ – its interface is pretty rudimentary (see below) and in the course of its installation several weird Visual Basic-related error messages happened (though having ignored them there seem to be no ill effects). The search results page is also basic – it doesn’t sort what’s found by relevance and it just gives you the first few words of the document rather than showing you where in the document your search terms appear. However it does have a big advantage over the others – it’s free (it’s ad supported – popping up sponsor ads in your web browser when you launch it and every so often when you use it). It also handles more powerful boolean search queries than X1.
    searchwithin.gif
    SearchWithin’s rather basic interface

  • “Acrobat 6”:http://www.adobe.com/products/acrobat/readermain.html – The latest version of Acrobat Reader has a way to search across multiple Acrobat files built in – but it is slow, and if you are not sure whether the document you want is a Word file or an Acrobat one you’d have to search twice.

So it looks like I will stick to using X1 for the moment – but I can’t help thinking Google or some other search engine provider should really put out something free and more professional (Compaq’s Altavista had a primitive product back in the late ’90s you could download).

10 November 2003

“PC Support Advisor”:http://www.pcsupportadvisor.com/ has provided “free downloadable sample guidelines”:http://www.pcsupportadvisor.com/sasample/M0228.pdf for employee Internet use. Though they are fine as a starting point I would recommend tailoring them to your own circumstances and adding a clause warning that agreements entered into by email can often be binding so don’t discuss contracts with outside organizations if you are not authorised to make final decisions.

25 October 2003

I expressed worries about the new Outlook in an “earlier posting”:https://blog.org/archives/cat_email_discoveries.html#000904. It seems if you receive an email message using “Information Rights Management”:http://www.microsoft.com/office/preview/editions/technologies/irm.asp but don’t have the latest version of Outlook there is still a way to read it – you have to download an “Internet Explorer plugin”:http://r.office.microsoft.com/r/rlidRestrictedPermissionViewer?clid=1033 (and be given the necessary rights of course). It’s still a bit clumsy, though.

19 October 2003

Microsoft’s new “Information Rights Management”:http://www.microsoft.com/office/preview/editions/technologies/irm.asp software in Office 2003 will only let approved users open Outlook email messages which are ‘IRMed’ and allow users to set an expiry date after which their messages will die. Rather handy for business use, but if you “read the fine print”:http://www.microsoft.com/technet/treeview/default.asp?url=/technet/itcommunity/chats/trans/office/OFF0327.asp you find out that:
1) This is a subscription-based service, so if you use it you will be locked into paying Microsoft for ever after.
2) The only email software that will be able to read ‘IRMed’ messaged so far will be Outlook 2003 – and there are not even plans to make rights management work on the Mac.

I worry profoundly about what might happen if this proves popular. It might result in a situation where it’s a lot of hassle for non-Outlook email users to receive Outlook email and/or where people using Outlook end up having to remember who in their address book has Outlook and who doesn’t.

It also might actually make corporate email security worse – no technology fix is perfect and this might make people think they have solved the problem when in fact the only solution is eternal vigilance…

17 October 2003

Ever wanted to get several people coordinated across the world using a calendar? Microsoft Exchange lets you do this easily across the web (and has other useful features like the ability to automatically schedule events) but of course it costs money and using Outlook does make you more vulnerable to viruses. There are a couple of free solutions available, each with benefits and drawbacks. Of these the best two I have found are Localendar which looks slick and (if you are in the US) includes an interesting “see public events near you” feature. You can also add features like import/export to Palm or Outlook or a message board if you pay.

“Calendars.net”:http://www.calendars.net/ would be my choice. It looks very powerful – it lets you edit calendars offline (and sync with Palm or Outlook) using a separate Windows application – “iCal”:http://www.brownbearsw.com/ical/newical.htm – then upload them, and allows multiple security levels (so you can set certain groups with the ability to view, others who can post new events etc). It also supports email notification for events and works in different languages. The drawback is that it looks as if it might be somewhat complicated to get to grips with as a calendar administrator.

The only thing none of these calendars seem to do is allow you to automatically enter pre-set locations (meeting rooms etc) and schedule them or auto-schedule people if you know what their schedules look like. If anyone knows any free web-based software that does this I would be interested to hear about it!

16 September 2003

I have just finished “a simple guide to email use”:http://www.davidbrake.org/dealingwithemail/ for individuals or companies to accompany my book, “Dealing with E-mail”. It features additional material and numerous web links covering anti-spam and anti-virus techniques, legal issues, using email sensitively and effectively to market your products or services and simple ways to organize your old e-mail messages for easy retrieval.

I hope you like it – if you have any additional ideas, comments or (heaven forbid) corrections, please comment below.

15 September 2003

Simon Bisson has written a handy piece for the Guardian giving an overview of the software available to protect your business’ e-mail and how and why to deploy it.

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