Non-UK readers can stop here… Tech-savvy UK readers I could use some advice.
Sky’s heavy-handed efforts to get us to switch to Sky Talk have caused us to re-examine our TV/broadband/phone mix completely. The long & short of it is:
We’re contemplating dumping Sky for Freesat plus a broadband supplier and a telecoms supplier. Though we’re in London we are only in an analogue area for Virgin so that’s a non-starter. Overall we don’t call much but we call a lot to France and Canada. I don’t know how much broadband we use but I think it is substantially more than 2-3Gb a month. The current shortlist is:
- Sky+Sky Talk Unlimited+mid broadband+2 channel packs
- TalkTalk
- Plusnet “Option 2” (15Gb/mo) and BT and 1899 for international calls
Price-wise TalkTalk is a no-brainer – half the price of the other options (£200 a year for 20Gb a month broadband plus almost unlimited calls except for national daytime) – but its customer service has a lousy reputation. Does anyone here use them? Are they any better than they were? How can they afford to be so much cheaper than anyone else? Do they make it up on volume?
Are there any other ISPs you could recommend that offer good service and un-capped or high-cap broadband for a low price (with or without an inexpensive telephony option)?
If we go freesat should we go ahead and get the Humax PVR or are there other good freesat PVRs on the near horizon?