Weblog on the Internet and public policy, journalism, virtual community, and more from David Brake, a Canadian academic, consultant and journalist

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19 October 2003

Microsoft’s new “Information Rights Management”:http://www.microsoft.com/office/preview/editions/technologies/irm.asp software in Office 2003 will only let approved users open Outlook email messages which are ‘IRMed’ and allow users to set an expiry date after which their messages will die. Rather handy for business use, but if you “read the fine print”:http://www.microsoft.com/technet/treeview/default.asp?url=/technet/itcommunity/chats/trans/office/OFF0327.asp you find out that:
1) This is a subscription-based service, so if you use it you will be locked into paying Microsoft for ever after.
2) The only email software that will be able to read ‘IRMed’ messaged so far will be Outlook 2003 – and there are not even plans to make rights management work on the Mac.

I worry profoundly about what might happen if this proves popular. It might result in a situation where it’s a lot of hassle for non-Outlook email users to receive Outlook email and/or where people using Outlook end up having to remember who in their address book has Outlook and who doesn’t.

It also might actually make corporate email security worse – no technology fix is perfect and this might make people think they have solved the problem when in fact the only solution is eternal vigilance…

14 October 2003

Like many other Moveable Type weblog owners I have been suffering from a recent onslaught of automated, offensive ads for porn posted as comments to messages. Jay Allen has just produced a “spam blocking tool for Moveable Type”:http://www.jayallen.org/projects/mt-blacklist/ which should help some – I fear this is not a final solution to the problem but merely the start of a depressing “arms race” between spammers and weblog users which may substantially reduce the usefulness of weblogs for everyone. In a way I am surprised this took this long to happen, people being what they are.

P.S. I apologise in advance if you accidentally stumble across any offensive links in comments – it will take me a while to get around to deleting all of them because at least for the moment there is no easy way for me to bulk-delete comments.

11 October 2003

I just read that Demos – an influential UK thinktank – has now put almost all of its catalogue up online for free download (using a “license”:http://www.demos.co.uk/aboutus/openaccess_page296.aspx derived from the “Creative Commons”:http://www.creativecommons.org/ license).

Worth a browse if you are a UK-based policy wonk…

9 October 2003

The UK Government’s “Strategy Unit”:http://www.number10.gov.uk/output/Page77.asp (a civil service department promoting forward planning) has just put out a report on “The Future of Social Exclusion”:http://www.number10.gov.uk/files/pdf/socexissues.pdf [PDF].

I am disappointed that it barely mentions the role of the digital divide and while it describes the gap (using figures that are four years old) it doesn’t say anything about how, in the Government’s view it has emerged, or what they intend to do about it. I know the Government is concerned about this issue – I hope the sketchiness of the response in this particular document is not representative of the priority the issue is now being given.

7 October 2003

“A new survey”:http://users.ox.ac.uk/~oxis/index.html by the “Oxford Internet Institute”:http://www.oii.ox.ac.uk/ has provided some invaluable detail about the exact nature of the digital divide. I find the conclusions drawn in media reports as interesting as the data itself. The Guardian’s headline and opening paragraphs: Digitally divided by choice concentrate on the survey’s discovery that only 14 percent (mis-reported as four percent) of the UK population doesn’t have Internet access themselves and doesn’t at least know someone who could send an email for them.

It’s true that many of those who are not online themselves could get access at local libraries or ‘borrow’ Internet access from a friend, but without much first-hand experience of Internet access they are unlikely to understand what it could do for them.

The BBC: “Net ‘worth little to many Brits'”:http://news.bbc.co.uk/1/hi/technology/3121950.stm gets more to the heart of the matter, though its headline is misleading – it should say something more like, ‘Net perceived as unimportant by many Brits’.

I think Tom Steinberg gets it exactly right when he “suggests”:http://partnerships.typepad.com/civic/2003/09/its_about_the_v.html that if 96% of Internet non-users don’t feel they are missing anything it is important that government and civil society organizations start giving them good reasons to get interested. I would add that the way the Internet is presented when it is discussed is also at fault. The Government depicts it as a way to learn and get employed, commercial organizations depict it as a place to shop and the news often depicts it as full of oddballs and paedophiles. There isn’t much room for discussion of how to use it to meet people (other than sexual partners), express yourself creatively or to organize politically.

It is worth noting that the questionnaire options for perceived disadvantages of lack of Internet access appear to be limited to: ‘could do job better [if I was online]’, ‘trouble being contacted’ and ‘disadvantaged at work’. Nothing about learning, information gathering or even saving money let alone political organizing as possible things someone might have missed out on.

The information available via the OII and news reports remains sketchy – the full results are due to be publicised and discussed “in Oxford on 22nd October”:http://www.oii.ox.ac.uk/events.shtml

Thanks to “Techdirt”:http://techdirt.com/articles/20030918/0047201.shtml for the link

6 October 2003

David Docherty may be self-serving in this Guardian article plugging “YooPublica”:http://www.yoomedia.com/Public_Sector.html his commercial public sector digital TV initiative, but that doesn’t mean his idea is wrong. He suggests that the people at the bottom of the ladder who will be the last to switch to digital TV should get Government-sponsored set top boxes that also deliver government services – essentially a return to the “business model” of Minitel, which became a widespread interactive service in France because it was subsidised by the government to replace the phone book (not that it did, but that’s another story).

Back in November I suggested that something like this would “be a good idea”:https://blog.org/archives/cat_egovernment.html#000540 and if I hadn’t been busy on other things I always meant to write something for a think tank suggesting it. Glad to see someone else out there had a similar idea and is trying to make it happen.

5 October 2003

A new, more computerised television production system being tested at the BBC could help feed the organization’s promised “Creative Archive”:https://blog.org/archives/cat_online_media.html#000861 of publicly-downloadable BBC content. Among the new capabilities on offer:

New footage will be catalogued after it is shot, so different producers can access the same content simultaneously.

“In theory, all newly shot material will be digitised so it can be made available to all BBC programme makers. Think of the advantage: you don’t have to go to an editing suite with four hundred tapes,” Ms Romaine [the BBC’s director of production modernisation] explained.

Computer-based production can allow programmes to be enhanced with additional information (metadata) enabling archiving and content searches based on internet technology.

One might think this sort of thing would already be routine in a large, well-resourced organization like the BBC, but it’s hard to change complex production processes to keep up with the changes that technology makes possible. I hope this experiment proves successful, because it is not until new production techniques like this one become routine that the Creative Archive will really start to take off.

26 September 2003
Filed under:problems with technology,Spam,Weblogs at1:29 pm

Tom Coates comments on a phenomenon that I hope will not turn into a real problem – people posting spam as comments on weblogs. I’ve had some of that (which I have promptly deleted) but what I find odd is that none of it seems to have been automated – it’s actually been typed in by hand. I can’t imagine it would be worth anyone’s time to do that. But if someone finds a way to automate posting comments to popular weblogs it could start to become a real hassle.

I also seem to get a lot of people just typing stuff like ‘hi’ as a comment. I delete those comments as well since I can’t see anyone else being interested in reading it. If you do just want to say hello, please send me an email via my “contact me page”:http://www.davidbrake.org/contact.htm and if you can, tell me where you are from and how you found me.

18 September 2003

I “never thought it would happen”:https://blog.org/archives/cat_online_media.html#000861, but here’s a major media organization that is going to produce and promote its own peer to peer application. The BBC’s new media director Ashley Highfield just revealed plans to produce, “a fully flexible, platform-neutral, super EPG… that will allow TV content to be recorded TiVo-style.” I’m guessing that it won’t be designed to allow general p2p file sharing – only sharing of BBC content. It’s a little unclear at present whether we’re talking about a set-top box application or something for PCs or both. I hope more detail will emerge soon…

I’m even more delighted that the BBC is going to try to produce ‘ultra-local TV news’ accessable via iTV. I hope this move will not be led merely by the local radio stations but will also give a variety of local groups access to the media.

Thanks to “Techdirt”:http://techdirt.com/articles/20030918/068232.shtml for the link

17 September 2003

A good idea to encourage Internet use from the UK Government – a downloadable “information pack”:http://getting.ukonline.gov.uk/oee/getstarted.nsf/sections/angels/$file/angels.htm that helps people help their friends and colleagues to get online for the first time.

I have to say I was rather hoping it would turn out to be something even more ambitious – a scheme to recruit volunteers to donate their time to be online and answer new users’ inquiries there. Perhaps that could be phase two? I have a suspicion that something like that is already out there if only one knew where to look but government publicity would be needed to make sure enough people knew about it to make it a success.

Of course people are more likely to turn to their friends and relations than to absolute strangers for aid getting online, and if you’re able to use a chat tool while surfing you are already a fair way along the road to Internet mastery so perhaps a programme like that would have limited effectiveness.

Thanks to Matt Jones for the link.

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